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Privacy Policy

Last updated: 01 November 2025

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ANKKA Studio (“ANKKA”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you visit www.ankkastudio.com (the “Site”), engage our services, or subscribe to our updates, how we use it, who we share it with, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1) Who we are 

Registered business address: 12 Constance Street, London, England, E16 2DQ

Company Number; 12743962
Email: info@ankkastudio.com
For data protection queries, please contact us at the email above.

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2) What we collect

 

a) Information you provide
Identity & contact data: name, email, phone number, postcode/city.
Project/enquiry data: details you share in forms, consultations, or downloads.
Booking & purchase data: service selections, billing details (payment processing handled by our providers), email for confirmations/receipts.
Marketing preferences: your newsletter opt-in/opt-out choices.

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b) Information collected automatically (Device/Usage data)
When you visit the Site we may automatically collect: IP address, browser type/version, time zone, device type, pages viewed, dwell time, referring sites/search terms, clickstream, and cookie identifiers.
We refer to this automatically-collected data as “Device Information.”
Collectively, “Personal Information” means data that identifies or can reasonably identify you (including Identity/Contact, Booking, and Device Information).

 

3) How we use your information (Lawful bases)
We process Personal Information only where we have a lawful basis:

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  • To provide services and respond to enquiries (consultations, proposals, bookings, downloads). Basis: Contract; Legitimate interests.

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  • To manage payments and orders (issuing confirmations, invoices, receipts). Basis: Contract; Legal obligation (tax/accounting).

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  • To operate, maintain, and improve the Site (analytics, troubleshooting, performance). Basis: Legitimate interests.

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  • To send updates and marketing if you opt in (studio news, launches, content). Basis: Consent (withdrawable at any time).

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  • To prevent fraud, secure our systems, and comply with law. Basis: Legitimate interests; Legal obligation.

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We do not sell or rent your data.

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4) Cookies & similar technologies
We use cookies and similar technologies to run the Site and understand usage. Cookies are small files stored on your device. Log files record actions on the Site. Pixels/tags/web beacons help measure engagement and marketing performance.
You can manage cookies in your browser settings. Learn more at www.allaboutcookies.org.
If you reject some cookies, parts of the Site may not function as intended.
Where required, we display a cookie banner for consent.

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5) Analytics & advertising
We use analytics tools (Google Analytics, Wix Analytics) to understand how visitors use the Site.
Google’s privacy info: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

We may use advertising/retargeting tools (Meta, Google). You can control personalised ads here:
Facebook/Instagram: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com
Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
DAA: http://optout.aboutads.info/

We do not change our practices if a “Do Not Track” signal is received.

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6) Payment processing & third parties (Processors)
We share Personal Information with trusted service providers who process data on our behalf. Typical partners include:
Wix (hosting), Google Analytics/Wix Analytics, email marketing tools (Substack/Mailchimp/Flodesk), payment processors (Stripe/PayPal), scheduling tools (Calendly/Wix Bookings), cloud/storage (Google Workspace, Notion).
These providers access only what is necessary and must comply with UK GDPR.
We may also share data to comply with law, enforce our terms, or protect our rights.

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7) International transfers
Some providers may store/process data outside the UK/EEA. Where this happens, we rely on recognised safeguards such as the UK Addendum to EU Standard Contractual Clauses (SCCs).

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8) Data retention
Client and enquiry records: up to 7 years (legal/accounting requirements).
Marketing data: until you unsubscribe or withdraw consent.
Analytics data: typically 26 months (or provider default).
We may retain limited data where legally required.

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9) Your rights
Under UK GDPR, you have the right to:

  • Access your data

  • Rectify inaccuracies

  • Request deletion (where applicable

  • Restrict or object to processing

  • Receive your data in a portable format

  • Withdraw marketing consent

  • Complain to the UK Information Commissioner’s Office (ICO)

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To exercise any right, email info@ankkastudio.com with the subject “Data Request.”
ICO: www.ico.org.uk / 0303 123 1113.

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10) Children
Our Site and services are not intended for individuals under 18. We do not knowingly collect children’s data. If you believe a child has provided data, contact us so we can delete it.

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11) Security
We take appropriate technical and organisational measures to protect Personal Information (access controls, encryption in transit where supported, least-privilege access, staff confidentiality). No online service is completely secure, but we work to safeguard your data.

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12) Changes to this policy
We may update this Privacy Policy to reflect changes in law, technology, or our operations. The “Last updated” date will change accordingly.

 

13) Contact us
For questions, requests, or complaints about this Policy or your data:
Email: info@ankkastudio.com

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